Shinjuku City Hotel N.U.T.S Tokyo, Tokyo (JP) - Deals & Reviews

The cleanliness of my room was impressive, and it definitely contributed to a comfortable atmosphere during my stay.

The front desk staff seemed overwhelmed and displayed a lack of professionalism, which made communication frustrating.

Family with children find a decent stay

The location was convenient easy access to nearby gardens and stores. The service was great too, they gave us a bottle of water and even lent us umbrellas when it rained.

It wasn’t exactly cheap for what we got but still acceptable.

a) Warm electric toilet
b) Spacious bathroom
c) Courteous staff

clean accommodations, multiple convenience stores, easy access to transportation

The room arrangements lack coherence with separate buildings!!! Communication issues at the front desk lead to frustration!!! Poor ventilation in rooms creates discomfort!!! The absence of proper guest policies is awkward!!!

The room felt a bit outdated, yet the air conditioning worked perfectly.

If you're all about a culinary adventure, the fresh unlimited pancakes at near-by eateries are a must—such a treat! Plus, the location is a quiet escape tucked away from the buzzing Shinjuku madness, and you have local gems like QQ Tapioca and Shinjuku Robatayaki Uozen just a hop away to spice up your meals.

On arrival, the vibe was off. staff looked worn out and not their usual cheery selves. The rooms were supposed to fit three but felt cramped—one bed barely a double, and the mattress as thin as cardboard! The lack of window ventilation made it feel claustrophobic, too.

My stay at Shinjuku City Hotel N.U. T. S Tokyo was delightful! I appreciated the warm hospitality of the staff, who provided complimentary water and lent us umbrellas. The room was clean and spacious, allowing for a comfortable stay.

Limited common areas.

Free Wi-Fi was great, and the air conditioning kept us cool. Elevator was tiny.

Had a lovely time! The room was super clean, and I loved the separate areas for the bathroom—it really kept things tidy. The only minor hiccup was the lack of an accessible ramp for luggage, but it didn't really dampen my experience. 👍 Pro tip, make sure to enjoy the fantastic on-site hot spring after a long day exploring!

Convenient and Comfortable Stay

Ideal location with friendly staff made our stay enjoyable. Loved the nearby stores for quick meals and the proximity to the train station. Laundry services were efficient at ¥1000. Pro tip, check dryer settings. they could use clearer instructions for better usability!

Just a good pick for a weekend breather in Tokyo with great for the money. The staff were super helpful, lending us umbrellas when it rained. Make sure to explore the nearby convenience stores for snacks.

The location is excellent, with multiple subway stations and convenience stores nearby, making travel easy. Staff provided friendly service, with complimentary water and even umbrellas during our stay. However, the room layout felt cramped, and the temperature control could have been better, especially during winter chills. Additionally, guests should be aware of the strict checkout policy at 10 a.m., which caught us off guard.